Privacy Policy

01 Introduction

V2K Media respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy describes how information may be collected and used when you visit our website, submit an enquiry or communicate with us.

02 Information We Collect

When you contact V2K Media through our website, we may collect information such as:

• Your name
• Email address
• Phone number
• Information included in your enquiry or message
• Other information you voluntarily provide to us

We may also collect certain technical information automatically when you use our website, including browser type, device information, approximate location, pages visited and general website usage information.

03 How We Use Your Information

Information collected through our website may be used for legitimate business purposes, including:

• Responding to enquiries and requests
• Understanding your advertising and marketing requirements
• Preparing proposals and discussing our services
• Providing customer support
• Improving our website and services
• Following up with you regarding an enquiry
• Sending relevant marketing communications where appropriate

04 Calls, WhatsApp & Marketing Communication

If you provide your phone number or other contact information through our website, V2K Media may use those details to respond to your enquiry and discuss our services through phone calls, WhatsApp, email or other appropriate communication channels.

Where marketing communications are sent, you may request that we stop sending such communications.

05 Cookies & Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and measure advertising performance.

We may use services such as Google Analytics, Google Tag Manager, Meta Pixel and Microsoft Clarity for analytics, measurement and marketing purposes.

06 Sharing of Information

V2K Media does not intend to sell your personal information. Information may be shared with trusted service providers where reasonably necessary to operate our website, manage enquiries, provide services, measure campaigns or support our business operations.

07 Data Security

We take reasonable measures to protect information submitted through our website. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

08 Third-Party Services & Links

Our website may contain links to third-party websites or use third-party tools and services. These third parties may have their own privacy policies and practices. V2K Media is not responsible for the privacy practices of external websites.

09 Your Privacy Requests

If you have questions about information we hold about you, wish to update your information or want to request that we stop using your details for marketing communications, please contact us using the details below.

10 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or business practices. Any updated version will be published on this page with a revised date.